I returned an item and my order status shows it as refunded, but I didn't see a refund on my credit card statement.

18 Jun 2013

Support Center » Help Center » I returned an item and my order status shows it as refunded, but I didn't see a refund on my credit card statement.

	I returned an item and my order status shows it as refunded, but I didn't see a refund on my credit card statement.

Solution We generally do not charge credit cards until an order ships and
sometimes we reserve the right to not charge a credit card if we think
the customer is going to return the item.
If we did not charge your credit card then the credit card transaction
is simply voided or allowed to expire on its own.
If you saw an item on your statement from us then that was only the
authorization for a funds hold, not an actual charge.
We urge you to check your past paper statements as those will reflect
actual charges made against your credit card account.

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22 Jun 2008 09:22 PM

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